Privacy Policy

Effective Date: May 18, 2026

SoulThread owns and operates the SoulThread website (built via Hostinger). We act as the data controller for the personal data you provide.

This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, contact us, or book 1-on-1 in-person sessions. We are committed to maintaining the privacy, security, and confidentiality of our clients.

1. Information We Collect

To successfully book and coordinate your in-person sessions, we collect two types of information:

Automatically-Collected Information (Device Information)

When you browse our website, our hosting platform (Hostinger) automatically collects certain technical details about your device, including:

• Your IP address and web browser type.

• Your general time zone and certain cookies installed on your device.

• The individual pages or services you view on our site.

• The referral source (such as a search engine or link) that brought you to SoulThread.

Information You Provide to Us (Personal Information)

We collect personal information that you intentionally submit to us when booking an in-person session or reaching out via a contact form. This includes:

• Identity Data: First name, last name.

• Contact Data: Email address and telephone number (essential for coordinating session locations and schedule changes).

• Session Booking Data: Any background information or context you choose to share in text fields to help prepare for your 1-on-1 session.

• Payment Data: Information required to purchase a session. Payments are processed securely through trusted, third-party payment gateways integrated with Hostinger; we do not store or have access to your full credit card details.

2. How We Use Your Data

We process your information exclusively for legitimate business purposes, including:

• Scheduling & Delivery: To book, confirm, and coordinate the logistical details (time, venue, etc.) of your 1-on-1 in-person sessions.

• Customer Support: To answer your questions, respond to inquiries, or notify you of schedule changes.

• Secure Billing: To process transaction payments for your booked appointments.

• Website Performance: To evaluate aggregated website analytics (which do not identify you personally) to ensure our site runs smoothly on Hostinger.

3. Data Sharing and Third Parties

Your personal privacy is paramount. We do not sell, rent, or trade your personal information. We only share data with essential third-party services required to run SoulThread:

• Hostinger: Our hosting infrastructure where our website data is stored securely.

• Payment Gateways: Third-party financial platforms that securely handle credit card transactions.

• Scheduling Systems: Platforms used to manage and secure your local appointment slots.

4. Your Rights

Depending on your local jurisdiction, you may have specific rights regarding your data:

• The right to view the personal data we hold about you.

• The right to request corrections to inaccurate personal details.

• The right to request the complete deletion of your data from our systems.

• The right to object to or restrict how your data is processed.

To exercise any of these rights, please contact us directly using the email provided below.

5. Data Security

Because we coordinate in-person services, we understand the importance of trust. Our website utilizes Hostinger’s secure servers and encryption standards to protect your data against unauthorized access, alteration, or disclosure. However, please remember that no method of internet transmission or electronic storage is 100% secure.

6. Links to External Sites

Our website may occasionally link to third-party tools, maps, or external platforms (such as specific location addresses or regional directories). We do not control the privacy practices of these external sites and encourage you to review their policies independently.

7. Legal Disclosures

We will disclose your personal information only if required by law, such as to comply with a subpoena or valid government request, or if we believe in good faith that disclosure is necessary to protect our legal rights, your safety, or the safety of others.

8. Contact Information

If you have questions regarding this Privacy Policy, or if you need to update or delete the contact information provided for your sessions, please email us at:

Email: linda.soul.thread@gmail.com